"Required reading…sharp and insightful…lively and straightforward…a novel and sometimes startling analysis of workplace dynamics."-New York Times Book Review In her extraordinary international bestseller, You Just Don't Understand, Deborah Tannen transformed forever the way we look at intimate relationships between women and men. Now she turns her keen ear and observant eye toward the workplace-where the ways in which men and women communicate...

Deborah Tannen's #1 bestseller revolutionized the way men and women talk (and listen) to each other. Whether at home, at work, or elsewhere, the communication gap between the sexes can lead to troublesome misunderstandings. The problem dates back to childhood, when boys and girls learn to use language in distinctly different ways; years later, their adult efforts to talk often place them at cross-purposes, even when both are sincerely trying to communicate....

"A chatty, earnest and endearing book that promises here-and-now rewards for taking the trouble to listen more carefully to what others are saying--and to be more sensitive to what others are hearing." LOS ANGELES TIMES Discover how men and women can interpret the same conversation differently, even when there is no apparent misunderstanding. Discover why sinscere attempts to communicate are so often confounded, and how we can prevent or relieve some...

"These lectures address the various aspects and implications of "conversational style." They look at the dynamics of specific situations, such as the workplace and classroom, where the role of conversational style is of particular importance"--Container.