Introduction : smarter shopping in the new consumer century --
1. Groceries : some thought for food --
2. Fast-food outlets : what are you getting into and what's getting into you? --
3. Water : should you be worried about yours? --
4. Health insurance : HMOs are great - if you don't get sick --
5. Pharmaceuticals and pharmacists : prescription for care --
6. Doctors and hospitals : how to keep your health and wealth --
7. Long-term care : planning for aging --
8. Nutritional supplements : no magic pills --
9. Weight-loss products and programs : the skinny on dieting deceptions and dangers --
10. Health clubs : exercise your judgment --
11. Infertility services : deception in conception --
12. Eyeglasses and contact lenses : for your eyes only --
13. Houses, condos, and co-ops : buying and selling the American dream --
14. Home improvement contractors : don't get hammered --
15. The energy efficient home : help your wallet and the planet --
16. Home security systems : case your place --
17. Furniture and mattresses : don't take abuse lying down --
19. Lawn and garden care : conserve water and cash --
20. Moving companies : a moving experience --
21. Product safety : the hidden hazards in everyday products --
22. Computers : a user-friendly guide to powering up --
23. The Internet : click here for help --
24. Cable television : what you get when you get wired --
25. Electronic goods and appliances : just the fax, ma'am --
26. Telephones : the high cost of high technology --
27. Calling long distance : phone home for less --
28. New cars : don't get taken for an expensive ride --
29. Used cards : buy a peach, not a lemon --
30. Car leasing : look before you lease --
31. Gasoline : pay less to drive more --
32. Automobile insurance : drive down the cost --
33. Car repair : take your car in without getting taken in --
34. Credit cards : still expensive after all these years --
35. Banking on banks : the safety and soundness of your accounts --
36. Mutual funds : a good bank alternative? --
37. Retirement nest eggs : IRAs, 401(k)s, and annuities --
38. Mortgages and home equity borrowing : financing your American dreams --
39. Life insurance : betting on your life --
40. Homeowners insurance : covering your castle --
41. Debt collectors : what they can and can't do --
42. Tax preparers : fear of filing --
43. Jewelry and watches : all that glitters is not gold --
44. Cosmetics : the truth isn't even skin deep --
45. Dry cleaning : don't get hung out to dry --
46. Child care : the who, what, and where --
47. Toys : not just child's play --
pt. 9. Travel and vacation --
48. Airlines and airfares : how to avoid flights of fancy --
49. Travel : hotels and tours without the fleece --
50. Car rentals : avoid trumped-up charges --
pt. 10. Professional services --
51. Lawyers : finding affordable representation --
52. Funerals : the high cost of dying --
53. Employment agencies : doing a job on you --
54. Outlet shopping : don't go broke saving money --
55. Home shopping : stamping out fraud --
56. Installment loans : buying on time, at a price --
57. Layaway and rent-to-own : lending on the fringe --
58. Counterfeit and gray market goods : you get what you pay for --
59. Consumer privacy : who's watching? --
60. Environmental claims : not always friends of the Earth --
pt. 12. Bias in the marketplace --
61. Women : gypped by gender --
62. Selling minorities short in the marketplace : the money of color --
63. Seniors as consumers : scamming the elderly --
64. Consumers with disabilities : battling barriers --
65. How to complain : talking back --
State consumer offices --
 (2).png "Library Home Page")
